Contact Us

We’re here to help.

Whether you have a question about a product, need assistance with an existing order, want information about shipping or returns, or simply need help finding the right item, the Plushiva customer support team is ready to assist you.

Customer Support

Email: support@Plushiva.site
Phone: 914-588-9324

Mailing Address:
Plushiva
101 Industrial Park Drive
Bardstown, KY 40004
United States

Order Support

If you are contacting us regarding an existing order, please include your order number and the email address used during checkout. Providing these details helps us locate your order and respond more efficiently.

For damaged, incorrect, or defective products, please include clear photographs of the item and packaging when possible.

Returns & Refunds

Plushiva offers free returns and refunds within 30 days, subject to the conditions outlined in our Return & Refund Policy.

Before returning an item, please contact us at support@Plushiva.site so our customer support team can provide the appropriate return instructions.

We appreciate every customer who chooses Plushiva and will do our best to make your shopping experience simple, enjoyable, and reliable.